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What Our Customers Says
Becky ReilHelpful and knowledgeable customer service while we were shopping for a scooter
Melissa McGrathI've always loved this place, they have helped me on so many things for many years, medical equipment & given some great advice
p bennettMelanie was very helpful in answering questions about medical equipment for a member of our family who is very tall. They offer similar items in the store for him see and try out (in the store), and were very willing to order whatever item we might end up needing.
Diane SabourinWe were looking for lift chairs and staff were helpful in helping us to choose the right style. The Golden Comfort were the ones we chose. We are very pleased with the chairs. From in store to delivery it was seamless. Sue, Mario , Joe and Rich you have a great team. I would recommend them to everyone looking for medical supplies. It is worth the trip.
Jeff JonesGreat selection of wheelchairs, rollator and other medical equipment! Had difficulty in reaching someone on the phone so on my 3d try I left a "brief but detailed message", as indicated. The took 30 hours to return my call. Guess my brief message was not detailed enough...
Kevin CrockerLots of medical equipment and supplies coverage
Simran GulianiGreat establishment with great prices! Perfect place to get every and all medical supply needs. Staff is great too and very helpful and always made sure i was comfortable!
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FAQ
Sometimes because of varying item availability and warehouse locations, you may receive more than one shipment when you place an order with multiple items. We will not charge you extra for split shipments. The invoice you receive with your order will tell you which items have been shipped separately. If you still have questions about items missing from your order, please call ourVirginia Beach location at: (757) 428-0787 and one of our knowledgeable Customer Service Associates will be happy to help you.
When we ship your order, we send you an e-mail to confirm your order has been shipped. We also indicate the FedEx tracking number for your reference. Orders shipped through our FedEx shipping option can be tracked from the carriers’ web site. If you wish to track an order, CLICK HERE. If you still have questions about an order that has not arrived, please call our Virginia Beach location at: (757) 428-0787 and one of our knowledgeable Customer Service Associates will be happy to help you.
We are committed to your total shopping satisfaction. If an item you receive from Med Emporium does not meet your expectations, simply return it to us. Please refer to the return policy above for details.
How We Protect Your Privacy
The security of your personal information is very important to us. We never sell or rent your personal information to any third parties under any circumstances. We value your trust very highly, and will work to protect the security and privacy of any personal information you provide to us.
The delivery charges depend on your location's zip code. For Virginia Beach, Chesapeake, and Norfolk, it is $100. For Newport News, Hampton, Suffolk, and Portsmouth, it is $200. For Williamsburg, it is $250. Please refer to the zip code table for detailed information.